I have forgotten my password, how can I reset it?
You can reset your password here, you will need your e-mail address and account number.
I have forgotten my username, how can I find this out?
You can request your username here, you will need your investment account number and e-mail address.
I still can't log in
Please check the following things:
- Are you sure you are spelling your password correctly? Sometimes it can help to type your password somewhere you can read it (like in Notepad) and copy paste it from there into the password field. That way you can eliminate typos.
- Are you sure you are using the correct username?